Lots of people who start using their very first web hosting account, or change companies, frequently have queries with respect to how specific things are executed or bump into difficulties when setting up various things like emails, website settings, and so on. This is the reason why, a lot of hosting providers have compiled documentation with the most frequently asked questions and problems so as to help their clients receive information quickly and seamlessly. As a result, the client care team representatives can spend more time on actual problems that given clients may be facing, because the solution for the minor things will be available online and clients can easily resolve them without contacting the customer service staff. Having in-depth documentation is extremely important, particularly for new clients with zero past experience, since the hosting service entails plenty of functions and many people can become confused about what to do. A good information repository can both help you accomplish the procedures that you need and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans feature an extensive knowledge base where you can find info on all the difficulties that you may possibly face and their resolutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send emails, for example. We have done our utmost to be as thorough as possible and to cover all possible options in order to help you save time and energy and to present you with different solutions for every issue. The knowledge base comprises informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you prefer to browse through the complete article archive, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages feature in-depth technical documentation where you will see info on all the features that our in-house developed Hepsia hosting Control Panel offers, in addition to solutions to different questions and complications that you might come across. All setup guides contain detailed specifications, which goes to say that you won’t have to worry about skipping something in case you would like to export a MySQL database, for instance. The troubleshooting articles cover a variety of potential reasons for certain issues and the solution for each one of them, so if you are not able to send email messages although you have the correct settings, for instance, you can swiftly see what the reason could be and correct the problem with several clicks in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in each and every section. In case you’d rather examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the Control Panel.